Privacy Policy

Pinecone Bay Candles respects your privacy and is committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment providers)

How We Use Your Information

We use your information to:

  • Process and ship orders
  • Communicate about your purchase
  • Respond to customer inquiries
  • Improve our website and customer experience
  • Send occasional promotional emails (only if you opt in)

Payment Security

We do not store your full payment information. Payments are securely processed through trusted third-party providers such as:

  • Shopify Payments
  • PayPal
  • Stripe (or whichever provider you use)

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers only as necessary to:

  • Process payments
  • Ship orders
  • Operate our website

Cookies

Our website may use cookies to improve browsing experience and analyze website traffic.

You can disable cookies in your browser settings at any time.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information from our records
  • To make a request, contact us at: pineconebaycandles@gmail.com

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.